Questions
Things people ask us.
When should I book?
October is best. Install dates fill in order, and the week after Thanksgiving goes first. We can usually fit late bookings in the first two weeks of December.
Will the lights damage my roof or gutters?
No. We use clips made for shingles and gutters, never nails or staples. The garage door cover attaches with a no-drill system that leaves nothing behind.
Do I need to be home for the install?
No. Everything we do is outside. We'll text you when we arrive and when we're finished.
Does my HOA allow this?
Most HOAs allow seasonal decorations within a set window. We follow your community's dates for install and removal. If you're unsure, we can check the rules before you commit.
Do I own the lights or the cover?
No. Everything we install belongs to Coconut Christmas Co. You pay one price for the season, we supply and maintain the materials, and we take them with us in January. That's why there's nothing to buy, store, or replace.
Can I use my own lights instead?
We install our own lights so that if a strand fails, it's our problem, not yours. If you have a specific style in mind, tell us on the quote and we'll match it.
Is this a subscription?
No. You pay once for one season. If you want us back next year, you call us. Nothing renews on its own.
What if a strand goes out?
Text or call us. We come out within three days and fix it at no charge.